Software Solutions for Insurance

In a highly competitive insurance market speed and quality of service are critical. Increasing demands from all stakeholders are accelerating the need to introduce modern technology, with functional richness, increased flexibility and mobility.

As digital transformation picks up pace you need to ensure that your policy & claims administration capabilities are ahead of your competition.

The Non-Life Insurance solution enables the rapid transformation of your business to meet modern-day requirements.

Digital transformation in the insurance market is forcing change to your operational processes and systems. Agents and policyholders demand 24/7 service and through any channel. Modernising your core systems can help you to lower costs, achieve faster speed to market for new products, and optimise customer experience.

Your challenge

Operational efficiency and an excellent customer service are critical to you. How can you be flexible, interact with your customer and lower cost?

End to end solution for Non-Life insurance

The Keylane Non-Life Insurance Solution is a single platform that supports all core insurance policy, claims and billing processes including: portals, policy requests, underwriting, policy administration, claims notifications and payments for both private and commercial lines. Agent and customer portals, allow to view policy and billing information, process payments and submit claims quickly and easily. Your underwriting and business rules are at the heart of the solution.

The benefits of Keylane Axon

Multi-channel distribution

Our insurance solution supports multi-channel sales and distribution, including direct and broker based business. Customers can interact online via your own website, through agent portals, call centres, aggregator sites and target group portals; all white labelled and tailored to your content and product offerings.

Modular solution, latest technology

Our solution uses the latest technology and provides a modular approach that embraces full flexibility to deploy only single modules or the full policy and claims system. Ongoing R&D and efficient upgrades ensure a viable solution for the future. Multi country, multi language and multi currency.

High degree of STP

The solution enables maximised straight through processes and high levels of automation. For example, the complete claim settlement module drives the processing of the notification, any acceptance or exception rules throughout the underwriting process and the final payment . You can set the business rules yourself without any coding.

Lower Total Cost of Ownership

You pay for what you need, based on a price per policy. With our modern, single, SaaS platform you are able to focus on strategic insurance initiatives rather than manage IT systems or take care of IT infrastructure.

Customer service

You can also provide your customers with excellent service on time, every time, through the online self service portal. Policyholders will have access to their details 24/7 and can notify you of their claim quickly and easily via a PC, tablet or smartphone.

Short time-to-market

Easy configuration means that swift product changes enabling you to launch new insurance products fast. In fact, new home or car insurance products can be introduced in less than 6 weeks.

Customer experience

Successful migration to Keylane

“It was an exciting and complex data migration and with Keylane’s professional approach we managed to meet our tight deadline,” says Johan Huizinga, manager Business Change at Univé. “We also realised this major scale migration within ten months, and transferred most of the data to the Keylane policy administration system within one weekend.”
Johan Huizinga, manager Business Change at Univé

Download: Clientcase Univé

Integrated policy and claims management system for Unigarant

“We wanted straight through processing and easy access for the diverse group of users. In addition, the new system had to be based on modern technology, because we wanted a future proof system.”
Marin Roos, Manager Business Innovation Unigarant

Download: Clientcase Unigarant